Effective date: 1 November 2026. Last updated: 1 November 2026.
This policy explains what data we collect when you browse partmach.com or send us an inquiry, why we collect it, and how you can contact us. We are a B2B supplier of aftermarket parts and do not sell products to consumers through this website.
partmach.com is operated by GUANGZHOU ZHUOYAO TRADING FIRM, Guangzhou, Guangdong, China (“PARTMACH”, “we”). We are the controller of the personal data described here. You can reach us at [email protected] · WhatsApp +1 802 731 1588 · Telegram @partmach.
To answer your inquiry and prepare a quote; to confirm fitment against your machine serial; to arrange proforma invoice, payment follow-up, packing, shipping and export documents; to keep commercial and accounting records; to prevent fraud and abuse; and to understand in aggregate which pages are useful so we can improve the site.
We process inquiry data because it is necessary to take steps at your request before entering into a contract, and technical data on the basis of our legitimate interest in operating a secure and useful website.
We do not use advertising or cross-site tracking cookies. Page views are counted by our own first-party counter, which records the page address, referring page and country in aggregate and does not require a cookie. Cloudflare may set strictly necessary security cookies to protect the site from abuse.
Only where needed to answer or fulfil your order: freight forwarders and couriers, customs brokers, banks and payment providers, our email provider (Cloudflare Email Routing), and our hosting and network provider (Cloudflare). We also disclose data where required by law or a competent authority. We do not sell personal data.
Inquiries are kept for up to 24 months after the last contact. Technical logs and aggregate statistics are kept for up to 12 months. Invoices, contracts and export documents are kept for the period required by Chinese accounting and tax law.
We operate from China and use Cloudflare's global network. Your data may therefore be processed outside your country. Where required, transfers rely on appropriate safeguards under applicable data-protection law.
You may ask us to access, correct or delete your personal data, or to object to or restrict certain processing. Write to [email protected] · WhatsApp +1 802 731 1588 · Telegram @partmach and we will respond within 30 days. We may need to verify your identity, and some requests may be limited by record-keeping obligations.
The site is served over HTTPS. Access to inquiry data is limited to the people who handle quotes and orders. We do not collect card numbers or payment credentials on this website; payment instructions are sent by proforma invoice.
This website is intended for business users and is not directed to children under 16. We do not knowingly collect their data.
We may update this policy; the current version is always on this page with its effective date. Questions: [email protected] · WhatsApp +1 802 731 1588 · Telegram @partmach, or write to GUANGZHOU ZHUOYAO TRADING FIRM, Guangzhou, Guangdong, China.